We offer three main Door 2 Door services for individuals: Shopper Bus, City Ride and Community Car Scheme.
Shopper Bus and City Ride are delivered using our fleet of fully accessible minibuses. The minibuses provide transport for people who find it very difficult or impossible to use public transport. Our drivers provide assistance from your doorstep to the vehicle and ensure that you travel securely and safely. Please note that if you need to travel in your wheelchair, your wheelchair must be a model which has been crash-tested. Non crash-tested models of wheelchair may be carried folded, but you must transfer to a seat during travel. We can carry certain models of mobility scooter, but you cannot remain on the scooter during boarding or alighting and must travel in a seat. Please contact us for further details.
To use any or all of our services you will first need to register with us. You only have to register once and this will entitle you to use any of our services for individuals. You can do this by completing our online form, downloading a form to print at home or you can contact us by phone and we will send you a form in the post.
Once we have received your application, we will review it and then, providing you are eligible to use the services, we will post you a welcome pack with further information on how to make a booking and a confirmation document for you to sign and return.