Our Privacy Policy

Who we are

Our website address is: http://www.sheffieldsct.co.uk

What personal data we collect and why we collect it

Your privacy is important to us. To better protect your privacy we provide this policy explaining our online information practices and the choices you can make about the way your information is collected and used. The policy is available on our homepage and at every point where personally identifiable information may be requested. You can access all your personally identifiable information that we collect online and maintain by contacting us. Should you have other questions or concerns about these privacy policies, please call us on 0114 276 6148 or send us an email at reception@sheffieldct.co.uk. This policy applies to all information collected or submitted on this website. Our website has five online that we use as follows:


Individual Registration Form

We collect information to establish if you are eligible to use our Community Transport services, which include the Shopper Bus, City Ride and our Community Car Scheme. We also collect your contact details to enable us to contact you once we have reviewed your application

Group Registration Form

We collect information to establish if your group is eligible to use our Community Transport minibuses. We also collect your contact details to enable us to contact you once we have reviewed your application.

Group Booking Form

We collect information about the trip your group wishes to make with our Community Transport minibuses. We collect information about the requirements of your passengers to ensure we provide you with suitable vehicles.

Volunteer Application Form

We collect information about the roles you are interested in and the time you may be able to offer. If you are interested in a role that involves driving we also request information about your experience and qualifications. We also collect your contact details to enable us to contact you once we have reviewed your application.

How we use the information we collect

We receive funding from the Government to provide our services and we are required to check that individuals and groups are eligible to receive our support. We do not share individual records that you provide in the online application with any third parties.

We are required to analyse data on our entire customer base and provide monitoring reports to organisations that provide us with funding. We will not identify any individual records in these monitoring reports. We never use or share the personally identifiable information provided to us online in ways unrelated the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

To prevent unauthorised access; maintain data accuracy; and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure information we collect online.


If you leave a comment on our site you may opt-in to saving your name, email, telephone, address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


We share your data with google analytics.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact information

Sheffield Community Transport

10 Montgomery Terrace Road, Sheffield. S6 3BU
Telephone: 0114 276 6148
Email:  enquiry@sheffieldct.co.uk