Volunteering - frequently asked questions If you have some questions about volunteering with us please have a look at the frequently asked questions below.  If your question isn’t covered please call us on 0114 2766148.  Alternatively you can e-mail reception@sheffieldct.co.uk and we will get back to you. What sort of activities are undertaken by volunteers at SCT? What sort of people make good volunteers? Will I be offered training? What about expenses incurred while volunteering? Does volunteering with SCT affect any entitlement to benefits? Do SCT volunteers meet up for social activities? Do volunteers need to supply references? What sort of activities are undertaken by volunteers at SCT? Our Group Travel service needs volunteer drivers who drive our minibuses for a wide range of groups whose members need assistance with transport to participate in their activities.  We also need volunteers who drive their own cars to offer lifts to people who are unable to use mainstream public transport.  Finally we need volunteer passenger assistants who can travel with passengers who need extra assistance to be able to travel on our vehicles. What sort of people make good volunteers? There is no such thing as the ‘ideal volunteer’.  Everyone brings their own motivation, skills, experience and personality into their voluntary work.  However, there are some qualities which we feel our volunteers need.  These include being: Patient and sensitive to the needs of others; Honest and trustworthy; Reliable and punctual; Tolerant, non-judgemental and able to respect confidential information; and, Able to work on your own initiative and as part of a team. Will I be offered training? We provide our volunteers with a range of training opportunities and on-going support.  Minibus drivers are trained to the nationally recognised Minibus Driver Awareness Scheme (MiDAS) which covers driving skills and the safe carriage of passengers travelling in wheelchairs.  Click here to learn more about the training we provide to our volunteers. What about expenses incurred while volunteering?  We reimburse our volunteers for expenses incurred.  These include travel expenses and a refreshment and meal allowance for Group Travel drivers and a mileage allowance for volunteers on the Community Car Scheme Does volunteering with SCT affect any entitlement to benefits? If you currently claiming benefits you will need to inform the relevant benefits agency of of your intention to start volunteering and they will advise you.  If you are on Job Seekers Allowance you must still actively seek paid employment, and be available to take an offer of paid employment at short notice.  It is important to inform the benefits agency that any expenses you receive are out of pocket expenses and that your work with Sheffield Community Transport is unpaid, rather than paid voluntary work. Do SCT volunteers meet up for social activities? Yes, we encourage our volunteers to come along to our regular volunteer meetings.  These meetings tend to focus on a theme, or a speaker on a subject of interest to volunteers, after which we may retire to the pub!  Do volunteers need to supply references? Many of the passengers that we assist are from vulnerable groups in society (e.g older people, people with disabilities and children).  It is our policy therefore, to ask our volunteers to provide two character references.  Refereers must be over 21 years old, have known you for at least two years and should not be a close relative.  We also ask for declarations of previous convictions.  Previous convictions would not necessarily exclude you from volunteering but we would need to discuss suitable roles with you. Sheffield Community Transport transport training