Take me back to the course list Our training centre We provide a wide-range of transport training courses in our offices in Sheffield.  We can also deliver training at your premises if you have a large group of people seeking training.  We are an accredited training agency for the nationally recognised Minibus Drivers Awareness Scheme - MiDAS.  We provide a wide range of their training courses, including courses to train the trainer.  We are Joint Approval Unit for Periodic Training (JAUPT) approved for the delivery of courses leading to the Certificate of Professional Competence (Driver CPC) for PCV drivers.  Our training is provided by our in house DSA registered approved driving instructor. Other training courses provided are World Host Principles of Customer Services and World Host Customers with Disabilities. Our training is provided by our in house DSA registered approved driving instructor and World Host licensed trainer. Please see below for details of all the courses we provide or click here or on the orange button below to enquire about training. Sheffield Community Transport transport training Our courses Click on the course title to find out more: 5 Steps to Safety Accessible MiDAS Training  Behaviour and Safeguarding Bespoke Training Driver Certificate of Professional Competence MiDAS Car & MPV Driver MiDAS Car & MPV Observers Training MiDAS Driver Assessor Trainer Training We are fully accredited MiDAS Refresher Training  Passenger Assistance Training (PATs) PATs Train the Trainer PCV Tuition (D1) Standard MiDAS Training WorldHost WorldHost    Customers with Disabilities WorldHost    Principles of Customer Service  5 Steps to Safety  During this course candidates will be provided with practical and theoretical skills needed when dealing with a fire on their vehicle. Other topics covered are how to reduce the risk of fire on the vehicle, how to reduce the risk of fire and when and how to use a fire extinguisher. Accessible MiDAS Training As standard training but also including theory and practice for people wishing to drive wheelchair- accessible vehicles and who need to assist passengers with mobility problems.  This includes safe operation of passenger lifts, correct use of wheelchair tie down restraints and practice with assisting people who have walking difficulties, people who are blind or partially sighted and people who are deaf or hearing impaired. Behaviour and Safeguarding This course can be delivered separately or be included into any of the MiDAS courses. The objectives of this course are to know how to support and promote acceptable behaviour, understand why some people behave in an unacceptable way and to understand how to deal with difficult situations if they arise. In the safeguarding section the candidates will look at the legal context of safeguarding, to understand and see signs of possible abuse and look at the importance of reporting abuse and confidentiality. The trainer will use a selection of training methods including role play and group work to highlight the key learning objectives. Bespoke Training If you require any training that is not listed above please feel free to contact us and we will do our upmost to cater for your needs. Driver Certificate of Professional Competence (CPC)  Sheffield Community Transport is a JAUPT approved centre for the delivery of periodic training. This is a qualification that all professional drivers must complete, and drivers are required to complete 35 hours of "periodic training" over a 5 year period.  Sheffield Community Transport has a range of courses that are available throughout the year. Please contact us to enquire about the current list of courses and dates available. MiDAS Car and MPV training This course is designed for individuals or organisations that operate smaller vehicles within their fleet, the content of this course follows the same structure as Minibus MiDAS but focuses on smaller vehicles. The course offers an observation drive for candidates to put into practice the theory they have learned in the classroom. The observation drive in this course is optional as we understand that some people may be driving their own vehicles.  MiDAS Car & MPV Observers Training This course is for individuals wishing to become a trainer for MiDAS car and MPV.  Please contact us for further information as certain qualifications are required. MiDAS Driver Assessor Trainer (DAT) training This course is for individuals who wish to become MiDAS Driver Assessor Trainers in order to provide MiDAS and Accessible MiDAS training within their own organisations. Please contact us for a person specification list as certain qualifications are required to become a MiDAS DAT. MiDAS Refresher Training  MiDAS requires periodic refresher training.  Please contact us to find out more details. Passenger Assistance Training (PATs) PATs is a modular course which has been designed for passenger assistants on accessible vehicles. The course modules include: Module A: This covers the role of the Passenger Assistant and is the foundation module.  This module provides a basic understanding of the role of a Passenger Assistant. The other modules you complete will depend on the needs of the people you work with. Module B1 - Passenger awareness and assistance: this module covers awareness of passenger needs and how to assist individuals who do not use a wheelchair. Module B2 - Assisting passengers who travel in wheelchairs: this module covers similar aspects to B1 but focuses specifically on passengers in wheelchairs. Module C1 - Supervising children and young people with special needs: this module is aimed at individuals working with children or young people with special needs. Module C2 - Working with adults who need care and supervision: this module is aimed at Passenger Assistants who work with vulnerable adults. Take me back to the course list Passenger Assistant Training (PATs) Train the Trainer This course is for individuals who wish to become PATs trainers within their own organisations.  Please contact us for further information and a person specification. Take me back to the course list PCV Tuition (D1) We provide tuition for learners or potential learners to reach the driving standard required to pass the professional PCV D1 driving test.  We offer the following packages: All-inclusive package - we will arrange all your tests and medical, and you just turn up on the day. Standard package - you arrange tests and medical and we will provide the vehicle and tuition. All training will be done in our specialist training vehicle and will be conducted by our DSA Approved Driving Instructor. Please contact us for further information including the tests involved, costs and availability. Take me back to the course list Standard MiDAS Training MiDAS is a nationwide scheme developed to enhance the driving and passenger awareness skills of individuals who drive minibuses in a non-vocational capacity.  Drivers have specific responsibilities to vulnerable passengers such as children or disabled people as well as a "duty of care" to take reasonable safety precautions when arranging and providing transport for all passengers. The Standard course consists of theory training on a wide variety of topics including drivers responsibilities, minibus law, The Road Traffic Act 1988 and emergency plans. Candidates are also expected to undertake an on-road driving assessment to demonstrate good driving skills. Take me back to the course list WorldHost WorldHost    2012 is a proven, world-class customer service programme that has been awarded the London 2012 Inspire Mark in recognition of its contribution to the skills training for staff and contractors at the London Olympic and Paralympic Games. Training modules include the principles of customer service, serving customers with disabilities and service across cultures providing front-line teams with the skills, confidence and behaviours to improve customer retention, loyalty and revenue within any service-focused business. Delivered through licensing your in-house trainers, the courses are dynamic, interactive and fun. Take me back to the course list WorldHost    Customers with Disabilities The WorldHost™ Customers with Disabilities programme aims to increase awareness and sensitivity towards those customers who have a disability. By having this knowledge, service providers can make people with disabilities feel more comfortable and welcome. Course content: Overview What's in a word Debunking the myths How may I help you? Our local tourism business Accessible tourism Take me back to the course list WorldHost     Principles of Customer Service Participants on this WorldHost    programme will gain invaluable skills and techniques that are the fundamentals of service professionalism and will be encouraged to take pride in what they do and where they live. Course content: Introduction to Principles of Customer Service workshop Hello and welcome - using and remembering names Working towards WOW - first impressions How effective is your communication - the communication process The power of listening - why handle customer concerns Tourism - it's everybody's business - the value of tourism Now it's up to you - five key commitments - Going the Extra Mile (GEM) Take me back to the course list TM TM TM TM TM TM TM TM